Banking Insights

October 30, 2020  |  by Diebold Nixdorf

The cloud. Open banking. Self-service and consumer experience strategies. Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.

September 16, 2020  |  by Jaivinder Gill

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

August 24, 2020  |  by Habib Hanna

Inefficient innovation is not sustainable – nor can it create the right value chain required for your business. Implementing a model that can offer resiliency for the future and flexible options for customers now is the only way to meet the needs of highly demanding consumers.

August 03, 2020  |  by Matthew Phillips

Focusing solely on meeting the short-term needs of customers is a missed opportunity. FIs seeking opportunity in the challenges of today will be using this new, more digital-dependent retail banking landscape as a springboard to reimagine their entire customer journey. Successful initiatives will drive cost savings, a sharper competitive edge, and, importantly, the best possible service for customers.

May 27, 2020  |  by Diebold Nixdorf

The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

April 21, 2020  |  by Octavio Marquez

At a time when human-to-human contact presents a risk, automation is seeming less like a disruption.

April 14, 2020  |  by Heather Gibbins

Bankers and small-business owners have some interesting commonalities. Most small business owners are looking for anything that can make their day-to-day business easier. Interestingly enough, FIs are now finding themselves with some of the same concerns as small businesses – limited resources and virtual access to services and data, along with a re-prioritized need to transform how they conduct business and serve their customers.

March 02, 2020  |  by Diebold Nixdorf

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

February 04, 2020  |  by Diebold Nixdorf

In this guide, we'll examine current trends in SMB banking, and explore how your organization can use the latest technology and innovations to drive efficiencies based around the way SMBs choose to bank, while also delivering the goods and services they really want.